Contact Us

Please feel free to give us a call, mail us a letter, or send us an email if you have questions or feedback. We look forward to hearing your thoughts. View our privacy statement.

If you need to report an adverse event or side effect, please call Customer Service at 1-888-925-8989.

Money Back Guarantee

If you have purchased a Mederma® product within the past 8 months and used it for the suggested period1 but are not happy with the results, we’ll refund the purchase price, excluding any taxes or other fees.

For a refund on Mederma® scar products, print and complete this form.

For a refund on Mederma® Stretch Marks Therapy, print and complete this form.

If you have questions about the Mederma® Money Back Guarantee, please call 1-888-925-8989.

1. 8 weeks for new scars, 3-6 months for older scars. 12 weeks for stretch marks.

At this time, only Mederma® Scar Gel is available for purchase outside of the US and Canada. If you are interested in learning whether Mederma® Scar Gel is available in stores where you live, please write us below, click submit, and we will get back to you shortly.

At this time, only Mederma® Scar Gel and Mederma® Stretch Marks Therapy are available for purchase outside of the US and Canada. If you are interested in learning whether Mederma® Scar Gel and Mederma® Stretch Marks Therapy are available in stores where you live, please write us below, click submit, and we will get back to you shortly.

At this time, only Mederma® Scar Gel and Mederma® For Kids are available for purchase outside of the US and Canada. If you are interested in learning whether Mederma® Scar Gel and Mederma® For Kids are available in stores where you live, please write us below, click submit, and we will get back to you shortly.

For media inquiries please contact:

Marina Maher Communications LLC
830 Third Avenue New York, NY 10022

Phone: 1-212-485-6895

Fax: 1-212-355-6318

Email: mederma@mahercomm.com